Privacy Policy

Effective Date:21/Feb/2025 Last Updated:21/Feb/2025

Thank you for using Xplor ("we," "us," or "our"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and services (collectively, the "Services").

1. Information We Collect

We collect different types of information to improve our Services and provide a seamless experience.

a. Information You Provide

1. Account Information: When you create an account, we collect your name, email address, phone number, and password.
2. Payment Information: If you make a purchase, we collect payment details, including billing address and payment method.
3. User Content: Information you provide when using our platform, such as uploaded VR content, comments, and messages.

b. Information We Automatically Collect

1. Device Information: Device model, operating system, IP address, browser type, and unique device identifiers.
2. Usage Data: Pages visited, features used, and time spent on our platform.
3. Location Information: If enabled, we may collect approximate or precise location data.
4. Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to enhance user experience.

c. Information from Third Parties

1. Social Logins: If you sign in using Google, Facebook, or Apple, we receive your basic profile information.
2. Business Partners & Service Providers: Information from analytics providers, advertising networks, and partners.

2. How We Use Your Information

We use your information for the following purposes:

1. To provide, maintain, and improve our Services.
2. To process payments and transactions.
3. To personalize user experiences and recommend content.
4. To communicate with you, including customer support and marketing messages.
5. To analyze usage trends and enhance platform security.
6. To comply with legal obligations and enforce our policies.

3. How We Share Your Information

We do not sell your personal data. However, we may share information under the following circumstances:

1. With Service Providers: Third-party vendors that assist in payment processing, cloud hosting, analytics, and customer support.
2. With Business Partners: When collaborating with real estate agents, developers, or advertisers.
3. For Legal Compliance: If required by law, court order, or governmental request.
4. During Business Transfers: In the case of a merger, sale, or acquisition, your data may be transferred.

4. Your Rights & Choices

Depending on your location, you may have the following rights:

1. Access & Correction: Request a copy of your data and correct inaccuracies.
2. Deletion: Request deletion of your personal data.
3. Opt-Out of Marketing: Unsubscribe from promotional emails.
4. Restrict Processing: Limit how we process your data.
5. Withdraw Consent: If consent was given, you can withdraw it anytime.

To exercise your rights, contact us at info@xplor.io.

5. Data Security & Retention

We implement strict security measures to protect your data. However, no system is 100% secure. We retain information as long as necessary for operational and legal purposes.

6. Third-Party Links & Services

Our Services may contain links to third-party websites and applications. We are not responsible for their privacy practices, so we encourage you to review their policies.

7. Children's Privacy

Xplor is not intended for children under 13 (or applicable age in your region). We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.

8. International Data Transfers

If you access our Services from outside your country, your data may be transferred to and processed in other regions where data protection laws may differ.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If significant changes are made, we will notify you via email or app notifications.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at: