FairSeas Charter Client Journey

Request. Match. Book.

Your complete journey from discovery to your dream yacht charter vacation

100%
Verified Crew
MYBA
Standard Terms
7
Journey Phases
15
Steps to Paradise

Why FairSeas?

Browse verified yachts with crew-managed listings. See verified crew on official manifests. Book with confidence using MYBA standard contracts and secure escrow protection.

1
Phase 1

Getting Started

1

Join Xplor Platform

Create your charter client account

Actions

  • Sign up at xplor.io
  • Create client profile (name, email, preferences)
  • Set up account security
  • Browse without commitment

Tools Available

2

Define Your Dream Charter

Set your preferences and requirements

Actions

  • Choose your destination region
  • Set your dates and flexibility
  • Define guest count and special needs
  • Establish your budget range
  • Note any must-have amenities or experiences

Tools Available

2
Phase 2

Discovery & Matching

3

Explore Available Yachts

Browse verified yacht listings with crew-managed content

Option A: Browse Directory

Search through available yachts

  • Filter by region, size, budget, amenities
  • View high-quality photos and videos
  • Read detailed specifications
  • See verified crew on yacht manifest
  • Check real-time availability calendar
Yacht Directory

Option B: Post a Request

Let yachts find you

  • Post your charter request publicly
  • Include dates, budget, region, guests
  • Add special requirements or preferences
  • Receive direct offers from matching yachts
  • Get alternative suggestions from crew
Requests Board
4

Review Verified Crew

See who will be running your charter

Actions

  • View official yacht manifest
  • See crew verification badges (KYC completed)
  • Review crew certifications (STCW, etc)
  • Check optional management company verification
  • Read crew profiles and experience
  • View CRI+ ratings for quality assurance
3
Phase 3

Communication & Selection

5

Receive & Review Offers

Get professional offers from yacht crew

Actions

  • Receive offers from matching yachts
  • Review detailed pricing breakdowns
  • See included amenities and services
  • Compare multiple yacht options
  • View crew CRI+ scores and reviews
6

Communicate with Crew

Ask questions and negotiate terms directly

Actions

  • Message crew directly in-app
  • Ask about specific amenities or routes
  • Discuss special dietary requirements
  • Negotiate dates or pricing if flexible
  • Request custom itinerary options
  • Get quick responses (impacts crew CRI+)

Tools Available

7

Select Your Yacht

Choose the perfect yacht for your charter

Actions

  • Compare all received offers
  • Review crew credentials one final time
  • Confirm availability matches your dates
  • Check cancellation and weather policies
  • Make your selection
All yachts operate under standard MYBA terms with transparent crew-share model

Tools Available

4
Phase 4

Booking & Payment

8

Review & Sign Contract

Standard MYBA charter agreement with secure terms

Actions

  • Review MYBA standard charter agreement
  • Verify all terms match your offer
  • Confirm crew-share transparency clause
  • Sign contract electronically
  • Receive signed copy automatically
9

Secure Payment via Escrow

Protected payment held until charter completion

Actions

  • Review payment schedule (typically 50% deposit)
  • Make secure payment to escrow account
  • Payment held safely until charter completes
  • Remaining balance due before charter
  • Funds released only after successful completion
Your payment is protected in escrow until charter delivery is confirmed
5
Phase 5

Pre-Charter Preparation

10

Finalize Details with Crew

Coordinate logistics and preferences

Actions

  • Share guest dietary preferences and allergies
  • Discuss preferred itinerary and activities
  • Arrange provisioning and special requests
  • Confirm arrival logistics and transfers
  • Share emergency contact information
  • Receive final briefing documents
11

Receive Charter Pack

Get all essential information before departure

Actions

  • Download digital charter pack
  • Review yacht layout and safety briefing
  • Get crew contact information
  • Receive embarkation instructions
  • Access local area information
  • Download offline maps and guides

Tools Available

6
Phase 6

Charter Experience

12

Enjoy Your Charter

Experience luxury yachting with verified crew

Actions

  • Embark and meet your verified crew
  • Enjoy 5-star service throughout
  • Explore your chosen destinations
  • Experience personalized hospitality
  • Capture memories and document experience
  • Communicate any needs to crew in real-time
Your crew is incentivized to deliver exceptional service to build their CRI+ rating

Tools Available

13

Real-Time Support

Assistance available throughout your charter

Actions

  • Direct communication with crew onboard
  • Platform support available 24/7
  • Issue resolution in real-time
  • Weather updates and itinerary adjustments
  • Emergency support if needed
7
Phase 7

Post-Charter

14

Settlement & Feedback

Charter completion and review process

Actions

  • Disembark and final inspection
  • Escrow funds released to yacht owner
  • Receive final documentation
  • Share your experience via review
  • Rate crew service quality
  • Your feedback impacts crew CRI+ score
Your honest review helps future clients and rewards excellent crews
15

Plan Your Next Charter

Continue your yachting journey

Actions

  • Rebook the same yacht if you loved it
  • Explore other yachts in new destinations
  • Share your experience with friends
  • Refer others and earn rewards
  • Build your charter history and preferences
  • Get personalized recommendations

Ready to Book Your Dream Charter?

Browse verified yachts with crew-managed listings, or post your request and let the perfect yacht find you.

💡 FairSeas Guarantee: All yachts operate under standard MYBA terms. All crew are verified. Your payment is protected in escrow. Book with confidence.