Legal

Cookie Policy

Last updated: 12 October 2026

1. Introduction

This Cookie Policy explains how xplorVR Media Group - FZCO ("xplor," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at xplor.io and use our services.

By continuing to use our website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "first-party" (set by us) or "third-party" (set by other companies whose services we use). They can also be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).

3. Types of Cookies We Use

Essential

Required

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and accessibility. You cannot opt out of these cookies.

CookiePurposeDuration
sb-<project-ref>-auth-tokenSupabase sign-in sessionWhile you're signed in
sb-<project-ref>-auth-token-code-verifierSupabase sign-in (PKCE code verifier)During sign-in
xplor_cookie_consentStores your cookie choices1 year
os_conn_stateGoogle Calendar connection10 minutes
__stripe_*Payment security, set by Stripe only on checkout pagesSet by Stripe
xplor_brief_sessionBridge conversation — needed for the feature you're using90 days
xp_school_pathwaySchool course pathway — needed for the feature you're using1 year

Analytics

Optional

These help us understand how visitors interact with the platform to improve the experience. We record first-party usage events only if you turn Analytics on.

NamePurposeDuration
analytics_session_idPer-visit session id for first-party usage events, kept in sessionStorage and only with your consentUntil you close the tab

Vercel Web Analytics is cookieless and doesn't identify you.

Preferences

Optional

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. If you disable these cookies, some features may not work properly.

The site also keeps interface settings and unsent drafts in your browser's local storage, which never leave your device.

4. Third-Party Services

We use the following third-party services that may set cookies:

  • Supabase

    Authentication and database services

  • Stripe

    Payment processing and fraud prevention

  • Mapbox

    Map functionality and location services

  • Vercel

    Hosting and cookieless web analytics

  • Google Maps

    Maps and place search

Embedded videos and tours (YouTube, Vimeo, Kuula, Matterport) may set their own cookies when played.

5. Managing Your Cookie Preferences

You have several options for managing cookies:

Cookie Consent Tool

When you first visit our website, you'll see a cookie banner that allows you to accept or customize your cookie preferences. You can change these settings at any time.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these in the "Options" or "Preferences" menu. Here are links to cookie settings for common browsers:

Please note that blocking certain cookies may impact your experience on our website and limit the functionality available to you.

6. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Our website currently does not respond to "Do Not Track" signals, as there is no common industry standard for how to interpret these signals.

However, you can still manage your cookie preferences using the methods described above.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we use cookies.

Questions?

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: info@xplor.io

Entity: xplorVR Media Group - FZCO (License No. 29758)

Jurisdiction: Dubai Silicon Oasis (IFZA), Dubai Integrated Economic Zones Authority (DIEZA), United Arab Emirates