Luxury Care & Interior Technical
Watch, Jewellery & Luxury Goods Care
- Modules
- 3
- Lessons
- 11
- Questions
- 55
Independent study. xplor is not an accredited training provider and awards no certificate.
Aligned to the IAMI GUEST Program framework. Preparatory study only — assessment and certification are carried out by an approved GUEST Training Provider. Official source (GUEST Program). Handling, custody and the process that protects you.
LUX-CARE-1 · The Objects and the Risk
3 lessons
LUX-CARE-1.1 What Comes Aboard
Practice in examiner ↗LUX-CARE-1.1.1Fine Watches: What You Are Actually HoldingIntroduces the three watch movement types, strap and case materials with their specific hazards, and what water-resistance markings genuinely mean. Establishes the core limit: identify and protect, never adjust or clean.PreviewLUX-CARE-1.1.2Jewellery, Bags and the Rest of the Guest KitCovers the guest inventory: gold karats, platinum and silver, the main gemstones and pearls, costume and vintage pieces, handbags and exotic skins, and the smaller items that go missing most often.Locked
LUX-CARE-1.2 Value, Insurance and Trust
Practice in examiner ↗LUX-CARE-2 · Care and Handling: Technique and Its Limits
4 lessons
LUX-CARE-2.1 Watches: Handling and Its Limits
Practice in examiner ↗LUX-CARE-2.1.1Never Wind, Never Set, Never OpenThe absolute rule against winding, setting, adjusting or opening a guest watch, why date mechanisms and screw-down crowns are so easily damaged, correct use of winders, and the risk of magnetism.LockedLUX-CARE-2.1.2Water, Salt, Sunscreen and MagnetismHow salt, chlorine and sunscreen actually damage watches and metals, what a screw-down crown does, and the correct time-critical response when a watch has been in the sea.Locked
LUX-CARE-2.2 Jewellery, Leather and the Three Destroyers
Practice in examiner ↗LUX-CARE-2.2.1Jewellery: Gentle Cleaning, Hard Rules and Fragile StonesThe narrow limits of permitted jewellery cleaning, the absolute prohibitions (ultrasonic, steam, ammonia, solvents, abrasives), gemstone hardness and the fragile stones, and how to report a loose setting.LockedLUX-CARE-2.2.2Handbags, Leather Goods and Exotic SkinsHow handbags and leather goods are actually destroyed on yachts (mould, UV, deformation, chemicals), the extra fragility and CITES implications of exotic skins, and why leather conditioners are off limits.Locked
LUX-CARE-3 · Process, Security and Trust
4 lessons
LUX-CARE-3.1 Custody, Safes and Documentation
Practice in examiner ↗LUX-CARE-3.1.1Safes, Inventory and the Receipt You Always WriteThe role of guest and ship safes, and the five-step custody routine — write, photograph, witness, receipt, hand over — that must be followed every time a crew member takes a valuable, including noting pre-existing damage.LockedLUX-CARE-3.1.2Found Property and the Cabin TurnaroundFound-property protocol — never pocket an item, hand it over immediately in front of a witness and log it — and the rules for guest jewellery encountered during cabin turnaround.Locked
LUX-CARE-3.2 When Something Goes Wrong
Practice in examiner ↗LUX-CARE-3.2.1Something Is Missing: The Hours That FollowWhat actually happens when a valuable goes missing on board, how a crew member should respond, the things that must never be done, and why contemporaneous records are the only real defence against accusation.LockedLUX-CARE-3.2.2Departure Checks, Lost Property and ConfidentialityHow to run a guest departure sweep, the lost-property chain for items left behind (including customs and CITES implications of shipping), and the confidentiality expected around guest possessions.Locked