PURSER-5.2.2

Crisis Administration: Medevac, Death, Incidents and Detention

PURSER-5 · Systems, People and Crisis · PURSER-5.2 People and Crisis

In a crisis the captain commands while the purser documents, notifies and supports, following the SMS emergency procedures and starting a contemporaneous log. Medical evacuation, death onboard, guest and security incidents, insurance claims and detentions each have a defined call order and document set.