CROWD-CRISIS-L3.2

Human behaviour and control of passengers

CROWD-CRISIS-M3 · Crisis management and human behaviour · CROWD-CRISIS-M3-A The Table A-V/2-2 competences for organising the response, controlling people and communicating.

People do not behave as the muster list assumes. **How guests and crew react**, and how to keep control.

Independent study. xplor is not an accredited training provider and awards no certificate or Certificate of Competency. Crisis management and human behaviour training must be completed with an MCA-approved training provider, and crowd management and direct-service training are ship-specific and delivered by the company. AI-drafted content pending subject-matter-expert review.