INT-MGMT-4.1.2

VIP Protocol, Children, Pets and Managing Expectations

INT-MGMT-4 · Guest Experience Management and Risk · INT-MGMT-4.1 Designing and Managing the Guest Experience

Handling VIP, cultural and security protocol, the practical and safety realities of children and pets aboard, and managing guest expectations by setting limits early and routing capacity questions to the captain.

Independent study. xplor is not an IAMI- or PYA-accredited GUEST training provider. This course covers the ground assessed in GUEST Unit 36; it awards no GUEST unit, certificate or Certificate of Competency and does not count toward one.