HELM-O-L3.2

Decision-making

HELM-O-M3 · Managing the task and yourself · HELM-O-M3-A Workload, decision-making, and fatigue and hours of rest.

STCW gives a four-step model: **assess, generate options, choose, evaluate**. In real time most decisions are pattern-matched, which is fast and usually right, and occasionally dangerously wrong.

Decisions

Governing: STCW Table A-II/1 'Knowledge and ability to apply decision-making techniques'; MCA The Human Element, 'Making decisions'.

The STCW model

Table A-II/1 (and A-III/1) lists four elements:

Step Questions
1. Situation and risk assessment What is happening? What could go wrong, how likely, how bad? What time do I have?
2. Identify and consider options What could we do? Include 'do nothing', 'wait' and 'abort'.
3. Select a course of action Which option best balances safety and the task? Who needs to know?
4. Evaluate outcome effectiveness Is it working? What would make me change course?

It looks slow. In practice, with time, you run it in a minute on the bridge wing; with no time, you run a fast version and revisit.

How people actually decide

The MCA guide notes that real-world decisions are rarely a comparison of all options. Experienced people recognise a situation and apply what has worked before. That is fast and usually good. Experts differ from novices in two ways: the accuracy of their mental picture, and the directness with which they reach a good decision under time pressure, which depends on familiarity.

The weakness is the unfamiliar situation that looks familiar. The pattern fits well enough to act on, and the difference is missed.

Traps

Trap Yacht example
Plan continuation Continuing to the planned anchorage as the wind rises because 'the guests are expecting it'
Confirmation Looking for evidence that the anchor is holding rather than testing whether it is dragging
Efficiency pressure The guide describes cultures dominated by time and cost pulling people toward efficient rather than thorough decisions
Authority Accepting a poor decision because it came from the captain or owner
Fatigue The guide notes fatigued people take longer to decide or decide worse, and are often unaware of it

Tools

  • Decision points set in advance: 'If the wind at the beach exceeds X, we use the port.'
  • Abort criteria for manoeuvres, tender runs and toy operations.
  • Think aloud so others can challenge.
  • Time-out: when something feels wrong, stop and reassess.
  • Risk assessment in the SMS for routine operations, so the thinking is done before the pressure.

Owner and guest pressure

On yachts, commercial pressure is personal. A guest wants the tender now; the owner wants to leave port in weather. Your job at operational level is to give the master a clear, honest assessment and options, not to decide for the owner or to hide the risk. The master decides.

WARNING — 'We've always done it' Past success is not proof of safety; it may be luck. The MCA guide notes that risk perception shifts with familiarity and feeling in control.

TIP — Record the reasoning A brief log note ('Tender run cancelled: sea state at beach, guests collected by car from port') protects the decision and helps the next person.

Practice questions

5 questions

recall · core

What are the four decision-making techniques listed in Table A-II/1? (a) Observe, orient, decide, act (b) Situation and risk assessment; identify and consider options; select a course of action; evaluate outcome effectiveness (c) Ask, listen, decide, log (d) Plan, do, check, act

recall · core

According to the MCA guide, what distinguishes expert decision-makers? (a) They never make mistakes (b) They take longer (c) An accurate mental picture and directness in reaching good decisions, based on situational familiarity (d) They always consult a checklist

recall · core

What does the MCA guide say organisational cultures dominated by time and cost do to decisions? (a) Remove risk (b) Have no influence (c) Improve them (d) Push people toward efficient rather than thorough decisions

recall · core

What is 'plan continuation' bias? (a) Planning too far ahead (b) Revising plans too often (c) Sticking to the original plan after conditions have changed (d) Refusing to plan

scenario · core

The tender driver is due to collect guests from a beach club at 2300. The forecast mistral arrived early and there is now a short, steep sea at the beach. The guests are keen to come back. What is the best decision process? (a) Go; the guests expect it (b) Send the smallest tender to be quick (c) Assess the risk, generate options (wait, use a taxi to the port, collect from a sheltered pier, delay), choose the safest workable option with the master, and review it as conditions change (d) Let the guests decide

Independent study. xplor is not an accredited training provider and awards no certificate or Certificate of Competency. The HELM(O) certificate required for UK CoC applications is issued only by an MCA-approved training provider after its own observed and written assessment. AI-drafted content pending subject-matter-expert review.